Q: When should I call a
A: There are many situations in which it is a
good idea to call a locksmith. We make keys for
homes, offices and cars. We install security
hardware (such as deadbolts) and access control
systems. We can give you advice for your particular
security need. We can help you gain access to your
home, office, or car if you happen to get locked
out. You name it, we can help you with it. If for
some reason we cannot help you with something, we
will work with you to assist you to find someone who
can. Your safety is our main concern.
Q: Can I schedule a specific
A: At Safehouse Locksmith, we are equipped to
handle emergency situations as well as scheduled
Q: Should I use WD-40 or
Graphite in my locks?
A: The answer is easy... Don't ever use either
one in your vehicle locks. WD-40 and similar
petroleum based lubricants can, over time dry into a
sticky film that not only inhibits the moving parts
inside the lock but also traps the dirt and road
grime leading to all sorts of lock failure. Graphite
is the lubricant of choice for house, office, hotel
type locks. In this application it works great.
Vehicle locks are a whole different animal. Because
the locks come from the factory pre-greased, putting
graphite in them is only going to make mud. For the
health and longevity of your vehicle locks we
recommend using a Teflon or silicon based lube.
These are found in most hardware and home
improvement stores. The particular brand that we use
is Tri-Flow, but there are many others that work
just as well.
Q: What is a transponder
A: A key that has a device imbedded inside which
transmits and receives data. These devices contain
one of over a trillion unique codes. When the key is
inserted into the ignition, the transponder sends a
signal to a disc-shaped antenna mounted behind the
steering wheel. If the signal is recognized by the
vehicles immobilizer, then the engine will start. If
the signal is not recognized or has been weakened by
damage to the transponder then the immobilizer will
shut down vital operating systems to the engine and
it will not run. This technology greatly reduces the
risk of auto theft and provides a peace of mind for
the vehicles owner.
Q: I found my keys after you
made a new one and they don't work anymore. Why is
this and how can I fix it?
A: Some vehicles that are equipped with
transponder technology require all previous keys to
be removed from the system before a new one can be
programmed in. This is not a cause for alarm. In
many cases you can add these keys back into the
system yourself. In some cases however, one of our
techs will have to add it in for you. If this has
happened to you, then please e-mail or call us, we
will be glad to help you.
Q: How is my Transponder key
A: Every car is programmed differently. Most
Transponder keys come preprogrammed with a fixed
code. This means that it cannot be changed to match
the vehicle. The solution to this is to program the
vehicle to recognize the new code. This is done with
a variety of equipment depending on the year make
and model of the vehicle.
Q: What is a Laser Cut key?
A: Contrary to its name, lasers are not used to
cut these keys. This term refers to keys with the
milling on the side rather than on the top and
bottom. For years only high end manufacturers like
Mercedes and BMW used this style of higher security.
These days however, A good number of vehicles
including Honda, GM, VW, Lexus, Infinity, Volvo,
Saab, Audi and many more use them. Getting a copy of
one of these keys can sometimes be very difficult.
Getting a key replaced when there are no keys can
even be a nightmare. That is of course if you don't
call us. We have the ability and equipment to copy,
or even generate a new one of these "laser cut"
keys. To sweeten the deal, we come to you! no
driving, no waiting rooms, no hassle.
Q: Why should I make sure
that I hire a licensed, professional locksmith?
A: Unfortunately, there are many individuals out
there who are working as locksmiths but are not
licensed. Most of the time these unlicensed,
inexperienced, unprofessional “locksmiths” are
simply trying to earn as much money as possible and
therefore will give deleterious and misguided
advice. Often these people do not have any real
experience or training in the security industry and
are motivated by greed. Only a licensed locksmith
can give you qualified advice and recommendations
regarding security solutions (both physical and
electronic) for your home or business.
Q: My wood door is hard to
lock, I have to exert a lot of force to get it
locked. What's the problem?
A: Buildings tend to shift and settle. Wood has
a tendency to expand during humid weather and
contract during dry weather. This all affects
alignment of the hardware on your door. Our expert
staff can determine a remedy that best suits your
Q: My key is difficult to
turn, should I force the key until it turns?
A: Exerting force will likely break the key off
in your lock. It sounds like the key you are using
has gone out of manufacturer's specifications due to
excessive wear. Your best course of action is to
call a Professional Locksmith to help deal with this
Q: How do I know if the lock
on my door is Master Keyed?
A: The only way to know for sure is to have a
Professional Locksmith disassemble the lock in
question. Most apartment buildings are Master Keyed
out of convenience to the Landlord or Property
Owner. In the event of an emergency only 1 key is
required to enter any suite in the building. The
problem that exists is that up to 32 different keys
could operate a Master Keyed lock. We recommend
adding a second deadbolt to your Apartment door that
operates with only one key